Luxury Casino Cookies Policy

At Luxury Casino, we use cookies and similar tracking technologies to make your time on our platform smoother, safer and more personalised. This Cookies Policy explains what cookies are, how we use them across our website and the Luxury Casino app, and how you can manage your preferences. By continuing to browse or play at Luxury Casino, you agree to our use of cookies as described below, in line with the requirements of the Alcohol and Gaming Commission of Ontario (AGCO) and our agreement with iGaming Ontario.

What Are Cookies

Cookies are small text files that are placed on your device when you visit our website or use our mobile application. They allow us to recognise your browser or device, remember your preferences, and understand how you interact with our luxury casino platform. We at Luxury Casino also use similar technologies, such as pixels, web beacons and local storage, which work in much the same way as cookies and are covered by this policy.

How We Use Cookies

Our Luxury Casino platform relies on cookies for a number of essential and optional purposes. We categorise the cookies we use into the following groups.

Essential Cookies

These cookies are strictly necessary for our website and the Luxury casino app to function correctly. They allow you to log in to your account, complete a luxury casino login, navigate between pages, and access secure areas of our site. Without these cookies, core features such as your luxury deposit, luxury withdrawal requests, and account verification could not be provided. We do not require your consent for essential cookies, as our services cannot operate without them.

Performance and Analytics Cookies

We use performance cookies to understand how players use our luxury casino, including which pages are visited most often, how long sessions last, and where technical issues may occur. This data helps us improve our luxury slots selection, our live casino games, and the overall speed and stability of the Luxury Casino app. All information collected through analytics cookies is aggregated and does not personally identify you unless combined with your account data.

Functionality Cookies

Functionality cookies allow us to remember choices you make, such as your preferred language, currency, or display settings, so you don't have to reset them every time you visit. These cookies also help us recognise returning players and streamline your luxury register and luxury login experience across sessions.

Advertising and Targeting Cookies

We may use advertising cookies, together with our marketing partners, to show you relevant promotions, such as a luxury casino bonus, a luxury no deposit bonus, or luxury free spins offers. These cookies help us measure the effectiveness of our campaigns and avoid showing you the same luxury promo code or luxury bonus code repeatedly. You can opt out of targeted advertising cookies at any time through your browser settings, as explained further below.

Third-Party Cookies

Some cookies on our site are placed by trusted third parties who provide services on our behalf, including payment processors, analytics providers, and game studios such as Pragmatic Play, Evolution Gaming, and other providers featured in our luxury live casino. We do not control these third-party cookies directly, and we encourage you to review the relevant third party's own cookie or privacy policy for further detail. Our casino Luxury casino network, operated under Apollo Entertainment Limited as part of the Casino Rewards group, works only with partners who meet strict data protection standards.

Cookies, Your Account and Mobile Access

Cookies play an important role whenever you access our services, whether through a desktop browser or the casino luxury mobile experience. When you complete your luxury register process, cookies help confirm your identity, remember your session, and support responsible-gaming tools such as deposit and loss limits linked to your Casino Rewards Global Account. If you use the Luxury casino app, similar identifiers are used within the app environment to maintain a secure and consistent experience across devices.

Managing and Disabling Cookies

You are in control of how cookies are used on your device. Most browsers allow you to view, delete, or block cookies through their settings menu. Please note that disabling essential cookies may prevent you from completing a luxury casino login, placing a luxury deposit, or accessing certain features of our site altogether.

• We allow you to adjust cookie preferences through your browser's privacy settings.
• We support opt-outs for non-essential analytics and advertising cookies where technically available.
• We recommend reviewing your device settings periodically, especially after updating your browser or app.
• We may still place essential cookies required for security, fraud prevention, and regulatory compliance.

Browser-Specific Controls

Most major browsers, including Chrome, Firefox, Safari and Edge, provide dedicated cookie management tools in their settings menus. We recommend consulting your browser's help documentation for step-by-step instructions, as the exact process varies between browsers and versions.

Data Protection and Your Rights

We treat information collected through cookies as personal data where it can be linked to you, and we handle it in accordance with our Privacy Policy and applicable Ontario and Canadian privacy laws. You have the right to request access to the information we hold about you, ask us to correct inaccuracies, or request deletion where legally permitted. For full details on how we collect, store and protect your data, please refer to our separate Privacy Policy.

Changes to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our own business practices. Any updates will be posted on this page, and where changes are significant, we will make reasonable efforts to notify you directly, for example via email or an in-account notice. We encourage you to review this page periodically to stay informed about how we use cookies at Luxury Casino.

Contact Us

If you have any questions about this Cookies Policy or how we use cookies across our luxury casino platform, please contact our support team via live chat, available 24/7, or by email at support@crhelpdesk.com. For escalated concerns, you may reach us at complaints@crhelpdesk.com, and for payment-related questions, banking@casinorewards.com is available. Our registered operator is Apollo Entertainment Limited (C45483), 8 Villa Seminia, Suite 2, Sir Temi Zammit Avenue, Ta' Xbiex XBX 1011, Malta, operating under an AGCO Internet Gaming Operator licence pursuant to our agreement with iGaming Ontario.